The Excelsior Hotel

My 2cents. The staffs are very accomodating. But the system needs to be improved. Sample on buffet restaurant, line piled up because the staff needs to call first at the front desk to confirm booking, this can be done if this is aligned with the system, they are doing it manually,instead of just encoding it if it can be charged to room or will pay manually. Also, staff is alone to accomodate guest.

I recently had the pleasure of staying at The Excelsior Hotel for two nights during my best friend's wedding, and it was a memorable experience. Here's a breakdown of my stay: Check-in: We arrived at 10:30 pm, and the check-in process was a breeze, making our late arrival hassle-free. Room: We booked a deluxe room with one king bed, and it exceeded our expectations. The room was spacious, with a generous wardrobe/closet, a comfortable bed, and pillows that ensured a good night's sleep. The bathroom had a wide mirror, adding to the convenience. Buffet Breakfast: The buffet breakfast was a delightful surprise. Alongside the typical offerings like longanissa and tocino, there were some dishes like beef steak and a chicken dish (I forgot what it's called). Fresh fruits, salads, and the option to customize your egg preferences with the help of the staff made breakfast a treat. Bar with Live Music: We absolutely loved the bar with live music. It was the perfect spot for the after-party of our friends' wedding. The reasonably priced drinks and the entertaining performances by Jessica and the other musician added to the fun. I highly recommend trying the chicharon bulaklak and beef salpicao. The mojito and margarita were excellent choices, and we couldn't resist having 15 shots of Patron Tequila, even though it was a bit on the expensive side per shot. Areas for Improvement: -Check-out: The check-out process took longer than expected, possibly due to someone having to inspect the room. Despite placing all the towels back in their places, it still took some time. However, it was tolerable. -Room Service Menu: It would be helpful to have a menu available for room service, which is a standard feature in many other hotels. -Toiletries: The toiletries provided in the room (shampoo, conditioner, body wash) were too small, and we ran out on the night of our arrival – and we couldn't request for more because room service is already unavailable by 10pm. Overall, The Excelsior Hotel provided a wonderful experience, and the bar with live music was a standout feature. We would love to return, if not for the horrendous traffic on Alabang-Zapote Road, even late at night.